The Scandinavian Owner-Operator System
Unlike many of our competitors, Scandinavian does not subcontract our services. We feel this makes it hard for a cleaning company to maintain consistent quality control.
To avoid this problem, Scandinavian designed a program called the “Owner-Operator System”. The Owner-Operator enters into a partnership with Scandinavian to maintain a high level of cleaning consistency on a specific project. Because it is a partnership, the Owner-Operator is involved in all aspects of our business.
This system enables the staff to make an excellent living, and have a greater stake in client satisfaction.
Core Values
Your satisfaction is our priority. Scandinavian’s Quality Assurance Program ensures you receive the high level of service and attention you deserve. If you’re ever not fully satisfied, we’ll make it right.
Service
Service is the foundation of everything we do. Each facility is maintained with care, precision, and accountability. Exceptional client service is built into every interaction, and our teams take pride in exceeding expectations every day.
Motivate
We foster a culture of trust, support, and ownership. Scandinavian team members are empowered to lead with pride in their work. This drives reliable, consistent service through shared accountability and a commitment to continuous improvement.
Respect
We treat people, places, and partnerships with care and integrity. Every individual is valued, and every space is maintained to the highest standard. Respect in our work builds long-term trust with clients, communities, and each other.
Connect
We build strong partnerships through collaboration and open communication. By listening closely and staying responsive, we deliver tailored solutions that meet client needs and turn working relationships into lasting connections.
Our Approach
It goes without saying your satisfaction as a customer is our priority. Scandinavian’s Quality Assurance Program ensures you receive the high level of service and attention you demand and deserve. If you aren’t fully satisfied, we will work with you to make things right.
Why Scandinavian
Our reputation is spotless.
Our goal is to deliver the best service in the industry, consistently and at fair value.
Innovative Customer Support
Our technology-first approach combines ScandiTRAC’s real-time quality assurance with AI-driven insights. This gives our teams and partners clear visibility, faster resolution, and continuous improvement at scale.
Dedicated & Dependable Teams
Our teams are carefully selected and trained to the highest standards. With pride in their work, strong communication, and ongoing safety training, they deliver excellence every day.
Accountability through Partnership
Unlike competitors who subcontract, we use a unique Owner Operator model to ensure consistent quality. By partnering directly with operators, we build accountability, ownership, and a stronger commitment to client satisfaction.
Patented Cleaning Solution
We deliver consistent, customized cleaning at the highest standards in the industry. Backed by dependable service, innovation, and a spotless reputation, we guarantee exceptional value and peace of mind — from green practices to emergency response.
Our Commitment
The Scandinavian 10-1-24
In the rare event of a concern, we promise to respond quickly and resolve matters to your satisfaction. Our 10-1-24 Service Guarantee reflects our commitment to prompt communication and dependable service.
- We return your call in
- 0min
- A solution is delivered
- 0hr
- Your concerns are rectified within
- 0hrs